Testimonials

We pride ourselves on customer service.


Don’t take our word for it, see some words from our loyal customers below...

 
  • We had an electrical problem with our motorhome and Abacus were on our route from Norfolk to Plymouth. From our first call to the moment we left they were the most helpful and kindly people. We are very satisfied with service we received (above and beyond what we expected) and despite the distance we will definitely consider having our habitation service done by Abacus next year whilst enjoying the local area. Thank you John and the team - our faith in humankind has been restored.

    Sarah Edkins

  • We had a fabulous experience using Abacus recently. We were fully guided and instructed on how to use everything and encouraged to check it over ourselves before leaving. When returning we were welcomed back. All communication was clear and thw customer service brilliant. 10/10

    Hazel Loveday

  • From my initial contact with Jon the service offered by abacus was second to non. We were kept well informed of all necessary details and payment times that needed to be adhered to. We encountered some issues but were very confident that these would be dealt with in a professional manner, as they were. Abacus motorhome hire is quite possibly the best customer service/interaction that I have ever come across in a business. We have already booked another motorhome for next year, and would recommend the company to anyone who needs this kind of service. Trust me you will not be disappointed. Fantastic service and defiantly worth the 2 hour trip from Home to use your services. Thank you once again.

    Richard Longmore

  • Can't recommend these guys enough. Competitive prices and great vehicles, always immaculate and the service is second to none. We recently hired and when we returned my son had lost his wallet. Mentioned it to John when we returned the motor home and he said we'll let you know if we find it. I got a call to say they had found it and was returned a few days later. Proper company with strong values and great customer service. Cheers guys

    Mark Whittham

  • Top rate and helpful customer service when we had our motorhome serviced at Abacus. the facilities are excellent and they have the full range of skills and capability under one roof. Very good technical knowledge about all aspects of motorhomes.

    John Peach

  • I went to Abacus on Saturday to find out about hire, what is involved, costs etc. I was met by Stu. He could not have been more helpful. He went through everything very thoroughly, explaining hire, costs, insurance, extras etc. We were provided with a very useful brochure that contained all of the terms of hire, all of which are entirely reasonable. We were looking because we are thinking of hiring a van to see what it was like before buying one, so Stu's help/knowledge was invaluable. When Stu went into the office I spoke to a customer who was returning a van. He was full of praise. I will definitely be hiring from here, I was filled with confidence by the knowledge experience and honesty of the staff.

    John Linnane

  • Highly recommended. Had some great trips in Abacus motorhomes. Friendly, reliable and clean. Specs are high end. Will always return to these guys for my motorhome needs

    Phil Clews

  • Great motorhome. Friendly service. Can’t wait to go again

    Jane Buckley

  • I hired with Abacus for the first time this weekend and my experience with them was pleasant to say the least! They applied a discount for being referred by a friend which I thought was fantastic as it’s normally the person referring that receives it, (with most companies). The staff were very friendly and helpful, always there for any information/help needed. Pricing was fair, the motor home was clean and had all the facilities needed. I will definitely be using Abacus again and I would highly recommend them.

    Tom

  • It was a pleasure to meet you, albeit in a rushed manner on Friday. We had a lovely mini-break in your lovely motorhome. It was our first time and I’m sure it will be the first of many times in the future. I have ties with Spain so most of my free time ends up being out there, which is a shame as I much prefer the UK nowadays! Just wanted to say a massive thank you to you and your wonderful team (Nikki was a star at explaining all to us). Wishing you a busy summer – but maybe not tooooo busy!

    Tiffany Simmons

  • Having never had a Motorhome holiday before Abacus couldn’t have been more helpful and made it so easy. The Motorhome itself was immaculate and well-appointed. We enjoyed it so much we are already talking about our next Motorhome holiday! Thanks again the Spry family

    Helen Spry

  • What an amazing holiday we have had. So much fun had by all. Only thing missing was a chopping board and cheese grater!!! We explored wales and had a fabulous time. Thank you

    Joanne Bill