Don’t take our word for it, see some words from our loyal customers below...
Customer service reaches a different level when dealing with Abacus….. Our recent dealings with Stewart & his team whilst hiring our first motorhome was simply first class. I wanted to take my wife to Scotland to celebrate her 60th birthday & from the moment we approached Stewart we felt we were in the hands of a truly professional organisation…… I would recommend anyone to contact Abacus & their team for any vehicle requirements…. They are simply the best!!
Thank you H and Paul for all your help and support yesterday, we both felt isolated with a problem on our hands which we could not resolve and so pleased that we called you. THANK YOU
Just purchased our new Adria Motorhome from Abacus. We were very impressed with the new Abacus facilities and from our first visit they made the whole purchasing experience very easy for us and did a great job adding the extras we requested. All the staff we encountered were helpful and attentive and if we had a question they have a great deal of product knowledge and contacts in associated fields, helping to smooth any bumps along the way. Based on our experience if you’re looking for a new Adria or even a second hand Motorhome (when they’re available!!) Abacus is a good place to start and we would 100% recommend Abacus as a dealer to make that purchase.
Had a fantastic week or so up north. Van only had 7000 miles on the clock. Never got pushed for extra insurance. Will do it again. Never wanted to give it back. Thank you
Just wanted to say a big thanks for a great week loved every minute of it. We will be with you again. Thanks again to everyone involved. Take care and stay safe.
Returned motorhome yesterday after Carfest South. Abacus have been excellent. In particular Stewart who helped us with the original booking, checkin and checkout etc and Amber who I must have driven mad trying to get the date changed so we could go up a day earlier, all sorted. I was very impressed with the entire operation, they are a main dealer and service so you know the hire vehicles are all maintained in tip top condition. We will be using Abacus again and thank them for great service 👍
Easy online booking process and efficient handover with friendly and helpful staff. Our motorhome was spotlessly clean and equipped with everything we needed. Would thoroughly recommend.
Well what can I say, this has been the second time we’ve hired from Abacus Motorhomes, this year we had a larger model “Bailey Autograph 79-6” the vehicle was in excellent condition, clean fully fuelled up and ready to go on our arrival, all the staff are extremely friendly and very knowledgeable, what more could you ask for, so Abacus Motorhomes we are looking forward to the next one.
We wanted to turn our summer into an adventure and our motorhome did that! After talking to Stuart, he explained everything really well and we were so pleased with the whole trip. I would recommend the team to anyone. Thanks again for making our summer!
We have been absolutely blown away with with the service we received from Abacus. Whilst on holiday in the area we had a fault with the heating system on our CARAVAN and phoned them on the off chance that they might be able to help us. We were totally amazed by the friendly and helpful experience this turned out to be. They checked all the electrics and even the battery and found the fault very quickly and were able to get the heating going again and so that we could have hot water while we waited for the part they had ordered to be delivered. I can't thank you all enough and a special thanks to H who appears to be the resident genius with a heart of gold. Abacus was recommended to us by my sister who lives in Andover, and we will certainly be recommending Abacus to all our motor homing friends
We booked a Motorhome with Abacus for a week away in Cornwall. We were totally new to Motor-homing and the staff made us feel at ease. This company is a Family run business with Customer Services at its heart. The whole interaction with staff from booking online to saying thanks at the end of the meeting was a pleasure. The vehicle was very clean and impeccable throughout. I would 100% recommend this service to anybody wishing to try out a Motorhome!
Just rented our first motorhome from Abacus, they were very accommodating when I changed and extended my booking, helpful when I had a small engine (oil) trouble that I had to have first pay out for but this was quickly reimbursed on return with copy of my receipt, (this was in T's&C's) so knew what I was getting into should something like this were to happen. Great staff and great selection of rental and sales stock. I will definitely book with Abacus Motorhomes again.
If you are looking to either buy or hire a Motorhome, look no further than abacus, the customer service and after sales care is fantastic. We were looking to buy a motor home and we were recommended abacus and we are so pleased we went to see them. We were looked after by John Lailey and he was and still is really helpful, nothing is too much trouble, and he is happy to help in any way he can. The ladies in the office are super helpful as well. Customer service at abacus is 5 star
Big thanks to H for meeting me before opening this morning to try and get the boiler reset in my motorhome on the way to Cornwall. Couldn't get it fixed, but to arrive early for the working day to help was top service! Cheers.
Delighted with our new motorhome from Abacus, purchased today. Excellent friendly service and good information provided from the sales team, helping us to decide upon the perfect motorhome to suit our needs . Thank you Abacus team. Really pleased.
Hello Jon I felt impelled to give you some feedback having just taken delivery of our Adria 670 Firstly the product is superb, the detailing, the quality of the fixtures and fittings is on another level to any of the many Motorhome’s I’ve owned and the introduction to this is all down to John Lailey I wasn’t really in the market for a new van, just a casual interest but this all changed when on collecting my much loved Autotrail from your workshop I happened to ask John what, with his experience in the business he considered to be a premium quality van and that was that John was great, such an affable, unassuming decent genuine man, a person I felt I could instantly trust. Nothing was too much trouble, nor should it be but he didn’t know that I was going to end up spending £80k In fact everyone I came into contact with were refreshingly charming and helpful. You have an energy going on which, if you manage to maintain will serve your business well. So whoever is employing these people is doing a great job too Also, can I give a mention to Sid who looked after me in the workshop. He too is excellent. I like him a lot for it’s rare to find someone so young so focused on client care And finally please tell David Wolfenden from one entrepreneur to another….hats off to you !!
We had an electrical problem with our motorhome and Abacus were on our route from Norfolk to Plymouth. From our first call to the moment we left they were the most helpful and kindly people. We are very satisfied with service we received (above and beyond what we expected) and despite the distance we will definitely consider having our habitation service done by Abacus next year whilst enjoying the local area. Thank you John and the team - our faith in humankind has been restored.
We had a fabulous experience using Abacus recently. We were fully guided and instructed on how to use everything and encouraged to check it over ourselves before leaving. When returning we were welcomed back. All communication was clear and thw customer service brilliant. 10/10
From my initial contact with Jon the service offered by abacus was second to non. We were kept well informed of all necessary details and payment times that needed to be adhered to. We encountered some issues but were very confident that these would be dealt with in a professional manner, as they were. Abacus motorhome hire is quite possibly the best customer service/interaction that I have ever come across in a business. We have already booked another motorhome for next year, and would recommend the company to anyone who needs this kind of service. Trust me you will not be disappointed. Fantastic service and defiantly worth the 2 hour trip from Home to use your services. Thank you once again.
Can't recommend these guys enough. Competitive prices and great vehicles, always immaculate and the service is second to none. We recently hired and when we returned my son had lost his wallet. Mentioned it to John when we returned the motor home and he said we'll let you know if we find it. I got a call to say they had found it and was returned a few days later. Proper company with strong values and great customer service. Cheers guys
Top rate and helpful customer service when we had our motorhome serviced at Abacus. the facilities are excellent and they have the full range of skills and capability under one roof. Very good technical knowledge about all aspects of motorhomes.
I went to Abacus on Saturday to find out about hire, what is involved, costs etc. I was met by Stu. He could not have been more helpful. He went through everything very thoroughly, explaining hire, costs, insurance, extras etc. We were provided with a very useful brochure that contained all of the terms of hire, all of which are entirely reasonable. We were looking because we are thinking of hiring a van to see what it was like before buying one, so Stu's help/knowledge was invaluable. When Stu went into the office I spoke to a customer who was returning a van. He was full of praise. I will definitely be hiring from here, I was filled with confidence by the knowledge experience and honesty of the staff.
Highly recommended. Had some great trips in Abacus motorhomes. Friendly, reliable and clean. Specs are high end. Will always return to these guys for my motorhome needs
Great motorhome. Friendly service. Can’t wait to go again
I hired with Abacus for the first time this weekend and my experience with them was pleasant to say the least! They applied a discount for being referred by a friend which I thought was fantastic as it’s normally the person referring that receives it, (with most companies). The staff were very friendly and helpful, always there for any information/help needed. Pricing was fair, the motor home was clean and had all the facilities needed. I will definitely be using Abacus again and I would highly recommend them.
It was a pleasure to meet you, albeit in a rushed manner on Friday. We had a lovely mini-break in your lovely motorhome. It was our first time and I’m sure it will be the first of many times in the future. I have ties with Spain so most of my free time ends up being out there, which is a shame as I much prefer the UK nowadays! Just wanted to say a massive thank you to you and your wonderful team (Nikki was a star at explaining all to us). Wishing you a busy summer – but maybe not tooooo busy!
Having never had a Motorhome holiday before Abacus couldn’t have been more helpful and made it so easy. The Motorhome itself was immaculate and well-appointed. We enjoyed it so much we are already talking about our next Motorhome holiday! Thanks again the Spry family
What an amazing holiday we have had. So much fun had by all. Only thing missing was a chopping board and cheese grater!!! We explored wales and had a fabulous time. Thank you