01264 319990

Work at Abacus

Vacancies

Want to join our friendly yet professional team?

With the following depots/departments under our remit we pride ourselves on our knowledge and staff:

  • Abacus Motorhomes - Andover

  • Abacus Vehicle Hire - Andover and Ferndown
  • Abacus Commercial Vehicle Workshops  - Andover and Ferndown

If you think a career at Abacus is right for you, but we do not have a suitable opportunity below, we are always happy to hear from people with talent and commitment and would be pleased to receive a speculative CV.

Please email your CV to us using the button below, indicating which department and location is of interest. Alternatively give us a call on 01264 319990.

 

Motorhome Hire Manager

Location: Andover, Hampshire
Employment Type: Full-time
Salary: Competitive, based on experience

Abacus Motorhomes dealership are looking for a Hire Manager to join our friendly, successful, customer centric team. We pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future, we are looking for someone who is passionate, driven and responsible to join our team.

Part of the Abacus Vehicle Hire and Horton Commercial group, Abacus Motorhomes has grown to be an industry leader in terms of quality of service in the motorhome industry. We are looking for a strong driven hands-on leader to develop and manage our hire department. You will be driven whilst committed to upholding our strong company values, high standards and delivering excellent customer service.

We are looking for someone with proven fleet, hire or hotel management experience with the ability to coach, lead and motivate the team around you and drive potential customers to choose us!

You will have customer service, retail and marketing experience, a good knowledge of social media and be a competent, confident communicator, in person, on the telephone and written. A knowledge of the caravan and motorhome industry is desirable but we will offer you extensive training, together with all the help and support you need to fulfil your potential.

We're all about teamwork and you will be working closely with our other department managers to deliver results.

The role and responsibilities include:

  • Managing and motivating, as well as coaching, development and strengthening skills
  • Fleet presentation
  • Manufacturer and customer relationship management
  • Customer Satisfaction: You will build trust, communicate effectively and exceed our customer’s expectations, whilst providing a service-based experience. In essence you will ensure that our customer’s buying experience is industry leading.
  • Maximising Opportunities: Through prospecting and accurate data collection, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries you will be developing customer relationships through qualification and creating a good first impression.
  • Supporting the promotion of our fleet for try before you buy and other initiatives. Working closely with Sales and Marketing to support their efforts.
  • Liaising with our in-house habitation and mechanical teams to ensure our motorhomes are always handover in the best possible condition.
  • Organise and instruct 3rd party contractors when required.
  • Maximising Profit: By following the process and achieving GPs and ‘add on products’
  • Operational Management: assist with branch operations, including compliance and accurate record keeping.
  • Represent the company at events, trade shows and exhibitions.
  • Ensure the manning of the out of hours telephone on a rota.

The successful candidate will:

  • Be a well-presented individual with a desire, character, and attitude to succeed.
  • Have a proven track records face to face sales, ideally with our industry.
  • Experience of industry.
  • Have confidence, resilience, drive and energy.
  • Be professional and have the ability to quickly establish and build rapport with our customers.
  • Be a team player with honesty and integrity who respects all colleagues and departments and works to promote success across the entire business.
  • Work on Saturdays in line with the demands of the business.
  • Possess a valid UK driver’s license.

Job Type: Full-time permanent

Salary: Competitive

Benefits: Free on-site parking, Team and individual incentives, 23 days holiday (Increasing with service) Uniform provided.

Location: On-site in person

Schedule: 40 hours a week. 5 days in 6 including Saturdays and Bank Holiday. Christmas Closure which forms part of holiday entitlement.

Education: GCSE or equivalent (required)

Experience: Min. 5 years in sales, retail or customer service role. Preferably as a supervisor or manager. Experience in caravan motorhome industry preferred but not essential.

Language: English (required)

📧 Please send your CV to:
Catherine Andrews – catherine.andrews@abacusmotorhomes.co.uk