Hire Information

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Before committing to a booking we strongly advise you to read all our Hire Information pages for all the facts, tips, guidance and T&Cs involved in Motorhome Hire.

UK Residents: During the booking process you will need the main drivers Driving Licence Number and the DVLA Share My Licence Code (see https://www.gov.uk/view-driving-licence).

If you need any further help or advice contact the Hire team by calling 01264 319990 or by clicking here.

Please take special note the following points:

Please take special note the following points:

We no longer allow our Motorhomes to travel outside of the United Kingdom.

We require 3 days’ notice for online bookings.

We cannot take online bookings for (please contact the office in this instance):

  • 29 nights or over
  • If your start date is over a year from now

We have a minimum hire period of:

  • 3 nights between the 05 September - 30 June
  • 5 nights between 01 July - 04 September

Once you've entered your criteria, If you cannot see your motorhome of choice, then that motorhome is unfortunately not available over that period. 

Payment Terms

Payment Terms

1. For collection dates over 6 weeks away you can either pay a booking deposit now and the remaining balance at the 6 week point or you can pay the full balance now.

2. For collection dates within 6 weeks you will need to pay the full balance now.

3. On collection of the motorhome you will be need to pay a refundable security bond of £750 on a major debit or credit card in the name of the main driver. The security bond may be increased at the discretion of Abacus Staff for certain events.

4. We only accept Visa, MasterCard and Visa Debit.

5. We do not accept cash, prepaid cards, pay-as-you-go cards or cheque’s.

Collection Documentation - UK Residence

Collection Documentation - UK Residence

The following original documents must be presented at the branch at the time of collection, FOR EACH DRIVER (we do not accept photocopies). Failure to present the correct documentation, will result in your booking being cancelled:

1. Driving licence.

2. National Insurance Number or Share My Licence Code (see https://www.gov.uk/view-driving-licence).

3. Passport.

4. 2 forms of additional ID (showing current name and address, dated within the last 3 months)—e.g. utility bill, bank statement, council tax bill, official letter. Please note we can not accept electronic copies.

Collection Documentation - Non UK Residence

Collection Documentation - Non UK Residence

The following original documents must be presented at the branch at the time of collection, FOR EACH DRIVER (we do not accept photocopies). Failure to present the correct documentation, will result in your booking being cancelled:

1. Driving licence.

2. Passport.

3. 2 forms of additional ID (showing current name and address, dated within the last 3 months)—e.g. utility bill, bank statement, council tax bill, official letter. Please note we can not accept electronic copies.

4. A contact address of where you will be staying in the UK.

Cancellation Policy

Cancellation Policy

If you unfortunately need to cancel your booking, please contact the branch as soon as possible. The following charges will apply:


•  More than 6 weeks before - booking deposit will be retained


•  6 weeks – 2 weeks - 50% of total hire charge will be retained


•  2 weeks – No Show - 100% of total hire charge will be retained


Although we do not offer this service, we do advise you to take out Personal Holiday Insurance.

Address

Abacus Motorhomes
Hawker Siddeley Way
Andover Business Park
Andover
Hampshire
SP11 8BF

Social

Phone

01264 319990

Email