Booking Procedure
With the following options available to you, booking a motorhome with Abacus couldn’t be easier:
- Book and Pay online; or
- Email our sales team with your requirements at sales@abacusmotorhomes.co.uk; or
- Call our sales team on 01264 319990; or
- Drop in and see us*
* It is advisable to check our opening hours and to give us a call before dropping in to see us
Payment Terms:
- For collection dates over 6 weeks away you will need to pay a booking deposit now and the remaining balance at the 6 week point. You can choose to pay the full balance now if you wish.
- For collection dates within 6 weeks you will need to pay the full balance now.
- On collection of the motorhome you will be need to pay a refundable security deposit of £750 on a major debit or credit card in the name of the main driver.
- All Deposits may be increased at the discretion of Abacus Staff.
- We accept Amex, Visa, MasterCard and Visa Debit.
- We do not accept cash, prepaid cards, pay-as-you-go cards or cheque’s.
Documentation:
The following original documents must be presented at the branch at the time of collection (we do not accept photocopies):
- Driving licence—please click here for driving licence requirements. We must see each driver with their driving licence at the office.
- Additional Form of ID (showing current name and address, dated within the last 3 months)—e.g. utility bill, bank statement, council tax bill, official letter.
- If Travelling outside of the UK—your passport
- If visiting from outside the UK—your passport along with a contact address of where you will be staying in the UK.
Cancellation Policy:
If you unfortunately need to cancel your booking, please contact the branch as soon as possible. The following charges will apply:
- More than 6 weeks before: booking deposit will be retained
- 6 weeks – 2 weeks: 50% of total hire charge will be retained
- 2 weeks – No Show: 100% of total hire charge will be retained
Although we do not offer this service, we do advice you to take out Personal Holiday Insurance.